Which of the following is most accurate to describe writing letters and writing e-mail?

The assertion that letters follow more established rules than e-mail is accurate because traditional letter writing has a long history with clearly defined formats, structures, and conventions. This includes aspects such as salutation, body, closing, and signature, which are often standardized across different contexts and purposes. In contrast, e-mail communication is more dynamic and can vary widely depending on the individual sender’s style, the nature of the correspondence, and the recipient. While e-mails can adopt formal structures, they generally offer more flexibility in formatting and tone, which can lead to a less consistent adherence to established rules.

The traditional nature of letter writing means that it is often perceived as more formal and respectful, which impacts the way we design and format these communications. In the digital age, while e-mail has become a primary mode of communication, it still lacks the uniformity that is inherent in letter formats. This distinction highlights the structured nature of letters compared to the varied practices found in e-mail exchanges.